I have been using Aquaphor lip repair balm since it first came on the market. I cannot live without it. I carry it with me wherever I go. That said, I noticed over the past year that my lip balm tube caps are starting to crack after only minimal use. I am not subjecting them to any kind of environmental abuse that would cause stress fractures on the cap. I am observing that it happens to every single tube I purchase. This was never a problem in the past. It is obvious to me that Aquaphor (like many brands) has opted to cheapen its manufacturing process -- at the expense of its customers' comfort. It is unacceptable for a company who manufactures products that are meant to be applied to lips and skin to use subpar manufacturing materials that cause the protective caps to crack and break open. I would like to know why Beiersdorf has lowered their standards. Aquaphor has been a consistently solid product for the past 15 years. I am very disappointed.

My lips are terribly red, swollen, and itchy right now. Apparently Aquaphor has lanolin? Why is it not in the ingredient list????

yo wasgood. i got no complaints. it does what its supposed to do. my lips go from dry to hydrated quickly. literally over night you start to see and feel a difference. just make sure to put it on through the day so it can do what it's supposed to.

This is the best treatment I've ever found for my dry lips—better than any balm, moisturizing lipstick, oil or ointment that I've tried. It's colourless and leaves lips with a nice glow. There isn't a strong smell or taste to the product. It feels a tad sticky right after you apply it, but that feeling goes away as it does its job.

Have used for years but causing some issues now. Worried bought expired tube but no longer any expiration date!!??? Why?? Disappointed!

Left chemical burn and swollen lips when I put it on and fell asleep.

I purchased this product due to a LONG history of using Aquaphor in a tube and tub for my excema. Admitting I should have considered any possibility of a formula change and been more cautious to checking ingredients…WHY would you add beeswax?? I had a significant reaction of increased rash, eyelids almost swollen shut and itching. SO disappointed!!!

I bought some aquaphor yesterday, specifically this one, I put some on last night and there was a little itch, woke up this morning and there are now bumps and I think tiny tiny blisters around the border of my lips. I've bought the stick for before, I'm not too sure which one between the one with SPF and the normal one but the one before worked quite well. Same thing for Vaseline, normal Vaseline works alright but leaves my skin and lips flacky and dry very soon, while the baby Vaseline works for 6 hours per application. I'm wondering if it could be a difference in ingredients, I'm looking between the two but it's quite difficult to read the smaller words especially when you can't zoom in 😅.

I am new to the Aquaphor Brand and I have only seen their body ointments . But I will say this is a great introduction for me to the brand . This lip repair balm is thick yet it is smooth and glides on the lips evenly . It is Deey hydrating and not irritating and fragrance free . I especially like that it doesn't contain sunscreen as I like wearing it on my lips overnight. It is really keeping my lips hydrated and soft in the cold South Carolina weather . I also love the packaging. The squeeze up tube is better for me then the wind up at the bottom bullet style tubes . Thank you for making this . I recommend it to everyone and I do plan on purchasing other products from the brand .

Ive been using this for 6 months and it has really been doing the job great! I recommend this to anyone with dry and sensitive lips