I bought this two months ago and ever since I bought it I have to physically hold the top down, everything's latched and pushed down and if I let go then the liquid would start seeping through the top and spilling out the entire outside of the blender every single time and it is so annoying. This is the worst blender I've ever owned do not buy this.

I'm using it every single day without issues. It's easy to use, highly recommended

I am very disappointed with the replacement motor I received for my Ninja Detect™ TB301 1800-Peak-Watt Blender with BlendSense™ Technology. From the very first time I received the replacement, the Mode button only showed "Chop" and did not display the other modes, such as "Mince, small chop, large chop etc." Not only this Manual mode -LAow, medium, high also doesn't work. It always works on low mode. I initially thought this might be something that would correct itself after using the blender with different products, and that the system might detect the usage and eventually enable the other modes. Unfortunately, that never happened. This was a replacement motor provided under warranty, and I received what appears to be a faulty unit from the beginning. My replacement order number is 01100229092. What makes this even more disappointing is that my original blender motor had already failed within only 8 months, despite very limited use. I was mainly using it to make grape juice a few times, so I did not expect the original product to fail so quickly. I expected much better quality and reliability from Ninja, especially when the product is still under warranty and the replacement itself arrives with an issue. Overall, I am very disappointed with the product quality and the replacement experience. I DO NOT RECOMMEND THIS PRODUCT OR THIS NINJA COMPANY. I hope Ninja takes this feedback seriously and provides a proper resolution to their customer.

Ibough it because it performs really well..the best part is doesn't make noise in it is very useful easy to set up and store-it is the perfect ninja blender for my daily use

It's working great. Thank you so much for your great customer service. I truly appreciate your help. Harmony 🌿

I received it as a gift, and I am happy with this. So many options to blend ! It turns any ingredients into a smooth mixture in seconds. Noisy, yes. But I can deal with it for the sake of the result. Very useful kitchen appliance!

I had an excellent experience with Ninja's customer service. My Ninja Detect 1800W Blender with BlendSense Technology unexpectedly stopped working after about eight months while I was making grape juice. I contacted the Ninja support team, and they made the entire warranty process smooth, straightforward, and hassle-free. From troubleshooting to warranty approval and receiving the replacement motor base, the entire process took only one week. I was impressed by how quickly they responded, kept me informed throughout the process, and shipped the replacement promptly. The replacement motor base works perfectly with the same 1800W power as the original, and I'm happy to be blending again. My only minor disappointment is that my original motor base was black, but the replacement is silver, so it doesn't match the rest of my blender , other than that, the warranty service was outst====anding. Overall, the customer support exceeded my expectations. Fast, professional, courteous, and efficient service like this is hard to find these days. A big thank you to the Ninja customer care team for standing behind their product and making the warranty process so easy. I highly recommend both the Ninja Detect 1800W Blender with BlendSense Technology and Ninja's excellent customer service. Five stars without hesitation!

Over a year of searching and replacement cups STILL NOT AVAILABLE! Both of mine that came with it are cracked around the threads and leak. I really regret this purchase. Also, while the blender blends better than my old Kitchen Aid, the blender lid is hard to clean - retains water when washing - what else is hiding in there??? Yuck.

Works good, wished I waited there on sale now....

I bought this about a month ago and I really like it. I use it a lot to make my smoothies and it also blends other ingredients quite nicely . The blendsense is great. My only issue is that this blender is very loud. However, I still recommend it.