Packaging: The applicator is awful. Difficult to get the product out. I have to press into the plastic nozzle under the sponge with my hand to pump out the product and even then, the sponge absorbs all the product so I can't even tell how much is getting applied onto my acne. I saw the tester in store, the sponge tip disintegrated and turned yellow..mine is beginning to yellow..not sure how much longer until it completely disintegrates. Product: I have really oily skin and did not find the product effective for my acne, only calming for a few hours and then my face flares up again. For a product marketed as "acne solutions" it did not offer me any solutions.

The foam pad disintegrated after a handful of uses and it's impossible to get the serum out even if you try to press it on a tissue. Clinique need to redesign this product and refund customer. (Emails to support and product team ignored.)

It's impossible to tell if this product is any good because it doesn't come out of the bottle. Zip, zilch, nothing. Doesn't Clinique test their products?

This worked amazing until the white top came off completely rendering it unusable. I used it less than 10 times before the sponge tip fell off.

I am a longtime customer of Clinique and this is my first negative review of a Clinique product. To start with, it is very hard to get the product out of the tube. After a few uses the sponge shredded off and now there is a plastic piece sticking out of it. The tube is almost full and it is no longer usable. I can only comment on the container design and the delivery system since I barely used the product. There is no way to open the tube and get the product out of it. I wish I could provide photos here. Please change the design of the tube. People, do not waste money on this product. Sorry Clinique.

I bought for my daughter.

This product works really well as a targeted acne treatment. I use it on early breakouts, and it noticeably reduces redness and swelling by the next day. The roll-on applicator is convenient and hygienic, and it's easy to carry in my bag

Within the first few uses of this, I had to press so hard every time to get any liquid to come out that the tip totally fell apart.

It's very difficult to get this product to come out! It's activated when you push but found it difficult for any liquid to come out. One day while attempting to use it, the sponge applicator tip just came right off! I've had it less than 2 weeks when this happened so I wasn't happy! I had to use plyers to completely remove the applicator cap. So now it's like a pour bottle. It's the only way that I could access the product.

The application of this is awful. It's a sponge tip that you have to press so hard onto your face to get any product out. I do not recommend. I have a full one that has so much product in it that doesn't even come out.