This is the second kettle of the same kind we've had. We had the original for 10+ years. As avid tea drinkers, it is used several times daily. My only complaint is that the top cover doesn't open all the way and has to be coaxed open.

Build quality is great. Very nice to pour and safe to grip anywhere

In theory, this had everything I wanted in a new electric tea kettle: a soft top open, variable temperature setting, and an ergonomic fit in my hand and a stylish look. However, the soft top open seemed a bit sticky and didn't open more than about a 65 degree angle without some help. The biggest downfall is that it had a small piece of silicone around the sensor exposed to hot water AND the entire plastic side panel withe measurements also was exposed to the hot water. So that's a hard pass for me. WHY is it so difficult to find an electric tea kettle that doesn't have any plastic or silicone exposed to the hot water?!

I purchased this teapot because of the dual number dial. I can adjust the temperature of the water. I love the teapot.

after 3 years kettle started to smell like burning plastic. not worth the price

We've had our kettle for a couple of years and have been disappointed from the beginning. The heater doesn't turn off when the selected temperature has been reached. The button to open the lid has broken; we now fill it through the pouring spout. These may not seem like much, but when all you want to kettle to do is heat water, it's pretty much everything. Yes it looks great, but it's simply not worth the price!

Glad I bought this. Had visited a friend who had an electric tea kettle. Love this even better.

Doesn't work! New out of the box and was a Christmas present for my Mom. Turns off after 30 seconds.

I bought this as a Christmas Gift for my wife. My wife truly enjoys it.

Very good quality. Much better than the cheaper electric kettles available elsewhere. Plus it looks great on the counter top!